Policy Number
CC005741
Questions?
Benefit or Claim Questions?
Contact CISI
(9AM-5PM EST Mon-Fri)
Phone: 1-203-399-5130
(toll free 1-800-303-8120)
Email: Claimhelp@mycisi.com
Enrollment Questions?
Email:
cisiwebadmin@mycisi.com
Phone: 203-399-5556
Eligible Participants must enroll for the full duration of their program with Yale University. The earliest the coverage can begin is two days from enrollment. If coverage for another term is not purchased prior to the expiration of the current policy term, Eligible Participants will not be able to retroactively enroll (i.e. backdate the effective date) under any circumstances. Certain policy conditions (such as the waiting period for pre-existing conditions) will automatically reset in the event that coverage periods are not consecutive.
Premium Refund – If an Eligible Participant cancels prior to their insurance start date, a full premium refund will be issued back to them.
| Participants (under 35 years old) | $115.20 | $30 |
| Participants (over 35 years old) | $178.80 | $45.60 |
Please contact the Team Assist line by phone at 1-877-714-8179 (in the US) or +001 603-952-2660 (outside of the US - collect calls accepted) or email mail@oncallinternational.com. The Team Assist Emergency Assistance Provider is On Call International. Non-Emergency questions may be directed to CISI at 203-399-5130 (toll free 800-303-8120).