Policy Number
23 CC008529
Questions?
24/7 Emergency Assistance - Team Assist Phone
(inside the U.S.) 877-714-8179
(call collect from outside the U.S.)
+001-603-952-2660
Email: mail@oncallinternational.com
Benefit or Claim Questions? Contact CISI
(9AM-5PM EST Mon-Fri)
Phone: 1-203-399-5130
(toll free 800-303-8120)
Email: claimhelp@mycisi.com
The policy is administered by Cultural Insurance Services International and underwritten by Crum & Forster SPC
Coverages and Services | Maximum Limits |
---|---|
TRAVEL ACCIDENT INDEMNITY INSURANCE | |
Accidental Death and Dismemberment Per Insured | $15,000 |
ACCIDENT AND SICKNESS INSURANCE | |
Medical expenses (per Covered Accident or Sickness): | |
Deductible | zero |
Basic Medical | $350,000 at 100% |
Pre-existing Conditions | Covered up to $10,000 on a primary basis. Any remaining costs are payable secondary to any other insurance plan, up to the maximum of $100,000. |
Nervous or Mental Disorders | $10,000 (outpatient); $50,000 (inpatient) |
Palliative Dental | $500 ($250/tooth) |
Home Country Benefit | up to $10,000 |
Extension of Benefits | 30 days |
TRAVEL ASSISTANCE INSURANCE | |
Emergency Medical Reunion | (incl. hotel/meals, max $1,000/day) up to $10,000 |
Trip Delay | up to $500 maximum, $100/day, up to 5 days |
Trip Interruption | up to $1,000 |
EVACUATION AND REPATRIATION INSURANCE | |
Emergency Medical Evacuation/Repatriation | $250,000 |
Return of Mortal Remains | $100,000 |
Security Evacuation Rider (Comprehensive) | $250,000 |
PERSONAL PROPERTY INSURANCE | |
Baggage and Personal Effects | $250 max |
NON-INSURANCE SERVICES* | |
Team Assist Plan (TAP): 24/7 medical, travel, technical assistance |
Please contact Team Assist run by ON CALL INTERNATIONAL via phone at 877-714-8179, or email mail@oncallinternational.com.
You can also contact this service and request the Nurse Helpline for when you are unsure if you need medical care from a doctor, unsure of whether or not your symptoms warrant a visit to the ER and/or if you have questions about how to care for a minor injury or illness while abroad. If the nurse feels like further care is required by a doctor, they will arrange for On Call to find you the nearest doctor/hospital to assist you with the matter.
Non-Emergency questions may be directed to CISI at 203-399-5130 (toll free 800-303-8120).