Institute for Study Abroad, Inc.

Policy Number

24 CC010899

Plan Information

SPAIN Plan Information

CZECH REPUBLIC Plan Information

Claim Form

Telehealth Services

FAQs

Questions?

24/7 Emergency Assistance - Team Assist

Phone:
(888)-505-2474 (in the U.S.)
(743)-244-2474
Whatsapp: (743) 244-2474
Emails: CISIAssist@RobinAssist.com

Benefit or Claim Questions? Contact CISI

(9AM-5PM EST Mon-Fri)
Phone: 1-203-399-5130
(toll free 800-303-8120)
Email: claimhelp@mycisi.com

World Class Coverage Plan Designed For

Institute for Study Abroad, Inc.

The policy is administered by Cultural Insurance Services International and underwritten by Crum & Forster SPC

Schedule of Benefits & Services

Coverages and Services	Maximum Limits
TRAVEL ACCIDENT INDEMNITY INSURANCE
Accidental Death and Dismemberment Per Insured	$15,000
ACCIDENT AND SICKNESS INSURANCE
Medical expenses (per Covered Accident or Sickness):
Deductible	zero
Basic Medical	$350,000 at 100%
Pre-existing Conditions	Covered up to $10,000 on a primary basis. Any remaining costs are payable secondary to any other insurance plan, up to the maximum of $100,000.
Nervous or Mental Disorders	$10,000 (outpatient); $50,000 (inpatient)
Palliative Dental	$500 ($250/tooth)
Home Country Benefit	up to $10,000
Extension of Benefits	30 days
TRAVEL ASSISTANCE INSURANCE
Emergency Medical Reunion	(incl. hotel/meals, max $1,000/day) up to $10,000
Trip Delay	up to $500 maximum, $100/day, up to 5 days
Trip Interruption	up to $1,000
EVACUATION AND REPATRIATION INSURANCE
Emergency Medical Evacuation/Repatriation	$250,000
Return of Mortal Remains	$100,000
Security Evacuation Rider (Comprehensive)	$250,000
PERSONAL PROPERTY INSURANCE
Baggage and Personal Effects	$250 max
NON-INSURANCE SERVICES*
Team Assist Plan (TAP): 24/7 medical, travel, technical assistance

In Case of Emergency

Please contact Team Assist run by ROBIN ASSIST via phone at (743) 244-2474, or (within the U.S. (888) 505-2474) OR email CISIAssist@RobinAssist.com.
For when you are unsure if you need medical care from a doctor, unsure of whether or not your symptoms warrant a visit to the ER and/or if you have questions about how to care for a minor injury or illness while abroad, you can contact Call-A-Doc at (925) 732-4701. View the posted telehealth flyer on the sidebar of this page for more information.
Non-Emergency questions may be directed to CISI at 203-399-5130 (toll free 800-303-8120).

Schedule of Benefits
Benefits	Limits
Medical Expenses Limits:
Lifetime/Annual Maximum	Unlimited
Per Accident or Sickness	$250,000
Per Occurrence Deductibles:
Emergency Room Deductible (waived if admitted)	$250
Call-A-Doc	$0
Physician/Outpatient/Dr. Visit	$100
Urgent Care	$50
Walk in Clinic	$25
MRI/CAT Scan	$0
Rx Copay	$0
Pre-Existing Conditions-12 Month Look Back; thereafter up to policy max	Up to $500
Coinsurance Percentage (%)	100% Coinsurance
Prescription Drugs (inpatient/outpatient)	Inpatient: 100% of Covered Expenses Outpatient: 100% of Covered Expenses
Mental Health	Inpatient up to 30 days/Outpatient 30 visits
Pregnancy (conception must occur while covered under this plan)	Treated as any other illness
Physiotherapy	Covered
Chiropractic Care & Therapeutic Services	Up to $500 max, $50 per visit
Emergency Reunion	$15,000 (hospitalized 3 days)
Home Country (Incidental Trips)	$1,000
Trip Delay (applies mid trip as well) 24-hour time	Up $1,500/daily limit $100
Political Evacuation	$10,000
Dental Injury Only	Up to policy max
Palliative Dental	$1,000max/$200 per tooth
24/7 Assistant Services & In-house Crisis Team	Included
Medical Evacuation	$50,000
Repatriation of Remains	$25,000
Accidental Death & Dismemberment	$15,000 ($1M aggregate limit)

Schedule of Benefits
Benefits	Limits
Medical Expenses Limits:
Lifetime/Annual Maximum	Unlimited
Per Accident or Sickness	$2,000,000
Per Occurrence Deductibles:
Emergency Room (waived if admitted)	$250
Call-A-Doc	$0
Physician/Outpatient/Dr. Visit	$50
Urgent Care	$50
Walk in Clinic	$25
MRI/CAT Scan	$0
Rx Copay	$0
Pre-Existing Conditions-12 Month Look Back; thereafter up to policy max	Up to $500
Coinsurance Percentage (%)	100% Coinsurance
Prescription Drugs (inpatient/outpatient)	Inpatient: 100% of Covered Expenses Outpatient: 100% of Covered Expenses
Mental Health	Inpatient up to 30 days/Outpatient 30 visits
Pregnancy (conception must occur while covered under this plan)	Treated as any other illness
Emergency Reunion	$15,000 (hospitalized 3 days)
Physiotherapy	Covered
Chiropractic Care & Therapeutic Services	Up to $500 max, $50 per visit
Home Country (Incidental Trips)	$1,000
Trip Delay (applies mid trip as well) 24-hour time	Up $1,500/daily limit $100
Political Evacuation	$10,000
Dental Injury Only	Up to policy max
Palliative Dental	$1,000max/$200 per tooth
24/7 Assistant Services & In-house Crisis Team	Included
Medical Evacuation	$50,000
Repatriation of Remains	$25,000
Accidental Death & Dismemberment	$15,000 ($1M aggregate limit)
Trip Interruption	$1,000
Personal Liability
Personal Liability Limit	$2,000,000
Liability deductible	$100
Medical Payments to Others	$25,000
Additional Living Expenses	$10,000
Payment of Homeowners Deductible	$1,000
Personal Property	$1,500