24/7 Emergency Assistance – Team Assist
(inside the U.S.) 1-877-714-8179
(call collect from outside the U.S.)+001-603-952-2660
Benefit or Claim Questions?
(9AM-5PM EST Mon-Fri)
The policy is administered by Cultural Insurance Services International and underwritten by Crum & Forster SPC
Schedule of Benefits
|Coverages and Services||Maximum Limits|
|TRAVEL ACCIDENT INDEMNITY INSURANCE|
|Accidental Death and Dismemberment Per Insured Person||$25,000|
|ACCIDENT AND SICKNESS INSURANCE|
|Medical expenses (per Covered Accident or Sickness):|
|Extension of Benefits||30 days|
|Mental and Nervous (per Policy term):|
|TRAVEL ASSISTANCE INSURANCE|
|Emergency Medical Reunion||(incl. hotel/meals, max $250/day) $5,000|
|Trip Delay||$2,500 ($250/day)|
|PERSONAL PROPERTY INSURANCE|
|Personal Property Loss||$3,000|
|Personal Property Deductible||$0|
|Per Item Limit||$250|
|Electronic Devices Limit||$250|
|EVACUATION AND REPATRIATION INSURANCE|
|Emergency Medical Evacuation||$250,000|
|Repatriation of Mortal Remains||$250,000|
|Security Evacuation (Comprehensive)||$100,000|
|Team Assist Plan (TAP): 24/7 medical, travel, technical assistance|
|*Services are not insurance and are not affiliated with or provided by Crum & Forster SPC.|
Drug Translation Tool
For participants who take medication prescribed by a doctor:
The Drug Translation Tool will allow you to see if your medication(s) are legal, available, and/or go by a different name in your destination country.
Please fully read the following instructions:
This grants you access to utilize the Drug Translation Tool on the left sidebar within the Participant Portal prior to your enrollment. This login is a general login to the Participant Portal. This is not your personal Participant Portal. You will have access to your own information once your program enrolls you in the coverage. At that time, you will receive an email containing your insurance documents and can create a myCISI login. The purpose of this early access is to allow you to check your medications without having to wait to be enrolled.
Click Here to access the Drug Translation Tool via the Participant Portal
Select I am an Insured, and enter in the following:
Please contact Team Assist run by ON CALL INTERNATIONAL via phone at 877-714-8179, or email firstname.lastname@example.org.
Non-Emergency questions may be directed to CISI at 203-399-5130 (toll free 800-303-8120).